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Practical advice

Computer advice

Direct answers to the questions we're asked most often at the workshop. Written at the KDL TECH workshop in Les Abymes: no jargon, no exaggeration, and no selling you something you don't need.

BACKUP

How to avoid losing your files

Three copies, two media, one off-site. The 3-2-1 rule explained simply, and what the local climate changes for your backups. Read →

SECURITY

The signs of a computer scam attempt

Five warning signs common to almost every scam, the most common forms right now, and what to do if you've already clicked. Read →

DECISION

Repair or replace your computer?

The calculation for deciding, the faults where repair is almost always worth it, and the ones where you should cut your losses. Read →

REMOTE

How to prepare for remote support

What you need before the session, what the technician can and can't see, and what can't be fixed remotely. Read →

BUSINESS

One-off maintenance or a subscription?

For a small business, the real deciding factor isn't the number of computers, it's the cost of a day of downtime. Read →

CLIMATE

Protecting your equipment in Guadeloupe

Heat, humidity, power cuts and hurricane season: the four local constraints and the habits that extend your equipment's life. Read →

Looking for step-by-step tutorials instead — speeding up a PC, antivirus, SSD, Linux on an old computer? They're on the technical blog.

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