You drop off the machine
For hardware: disk, cooling, screen, battery, power supply, a system that won't start any more. It stays on the workbench while we test it properly, and we let you know as soon as the diagnosis is made.
Computer repair in Les Abymes
Our workshop is in Les Abymes. For a fault in the commune, you drop the computer off and pick it up again without crossing the island. And when we have to come to you, the trip is short.
- Diagnosis€30, free if repaired
- Remoteon quote
- Drop-off and collectionby appointment
Three ways to get it repaired
Workshop, home visit or remote
If you're not sure, describe the fault: we'll tell you which option suits, and which one would cost you too much for nothing.
We come to you
When the problem is around the computer: Wi-Fi, router, printer, connected TV, several devices to set up, or a tower too heavy to carry. We give you the call-out price before we come.
We take over remotely
For software: slowdowns, updates, software that refuses to install, e-mail, backup. You see the screen the whole time and you can cut the connection whenever you want.
Remote support →What we see most often on the commune
The commune is large: the areas near Pointe-à-Pitre, the business zones, then Grand-Camp, Boisripeaux, Chazeau, Perrin or Vieux-Bourg. In the business zones, we mostly work on workstations, network printers and backups. In the residential areas, it's family computers that have become slow, tablets, Wi-Fi that doesn't reach, and photos that have never been backed up.
Two causes come up over and over, and they come from the climate. Heat and humidity clog the cooling: a machine that heats up and switches itself off can often be fixed for the price of a clean. Power cuts damage power supplies and corrupt files.
For you, that means two things. A computer that's crawling isn't necessarily due for replacement: a clean and an SSD are often enough. And a surge-protected extension lead or UPS costs far less than a motherboard.
What we don't do
We are an independent workshop, not a brand-approved centre. If your computer is still under manufacturer warranty, go through the brand to keep your rights. We also don't work in a clean room: a mechanically dead hard disk needs to go to a specialist lab, and we'll tell you that rather than attempt the impossible.
We don't give prices before seeing the machine. That's what the diagnosis is for: to know what's broken, what the repair costs, and whether it's worth it.
A fault on the commune? Call us on WhatsApp.
The workshop has poor phone signal: WhatsApp is the safest way to reach us.