We handle maintenance, backups, security and breakdowns for small businesses in Guadeloupe. A monthly contract, cancellable with one month's notice, and a single point of contact who knows your machines.
Self-employed people, tradespeople, restaurants, shops, associations, professionals. Too small for an IT department, too dependent on their computers to afford a breakdown.
A day's downtime costs more than the repair: till blocked, quotes impossible to produce, customers waiting. And most small businesses we meet believe they have a backup, without ever having tested it.
What you need is someone to call who already knows your equipment. Not a premium-rate number or an unanswered ticket.
All include remote support and backup monitoring. No setup fee, no minimum term.
Self-employed, small activity
€49/month
Shop, practice, association
€99/month
About 4 to 10 computers
from €179/month
On quote depending on the fleet and needs, worked out after a first conversation.
Get my fleet quotedWhat the contract covers, and what it doesn't. We're a local workshop, not a managed IT provider with a night team: we don't guarantee 24-hour cover or a fixed recovery time, and no backup or antivirus protects against everything. What we commit to is regular follow-up, problems spotted before they break something, and a response during our opening hours. Price-list jobs (hardware replacement, reinstall, data recovery) are still billed separately, at the listed price. Travel and parts extra, given before the job.
Before suggesting anything, we want to understand your setup. Leave your details and a few words about your situation: we'll get back to you on WhatsApp to talk it through.
Together, we go over your computers and their storage, your backups (and whether a file actually restores), updates and antivirus, Wi-Fi, the router and printers, your website if you have one, and the tasks that waste your time.
No. The contract is monthly and can be cancelled with one month's notice, by a simple message. We'd rather be kept because the service is worth it.
You write to us, we take remote control that same working day. Remote support is included. A visit or a part is always quoted to you before, never after.
No, and nobody can promise that. We set up the backup, check that it really runs and that a file can be restored, and warn you when it fails.
Yes, all three systems. A mixed fleet is no problem for us.
No. We suggest a plan, or none if nothing is needed; then you decide.
It's the same point of contact. See our website creation packages and KDL Web Care maintenance.
Tell us about your situation: it's the best way to see if we can help you.
